How to Get Started

If you’re a current patient of OCH or one of our affiliated clinics, you can self-enroll in the portal:

1. You will need to have the following information:

• Last name
• First name
• Date of birth
• Last four (4) digits of your Social Security number or your Medical Record Number
• Email address on file with OCH

If you have all of those items, click the "Enroll" link below.

Enroll to Set Up an Account

Once your information is verified, an email will be sent with a link to complete your account setup.

Frequently Asked Questions

Why can't I log in?

1. You must use the exact name given at registration. Refer to your Registration information or ID bracelet to confirm.
2. You must use the email address given at registration
3. If you did not provide your email at registration, or haven't give one previously, you need to contact OCH at (270) 298-7411 to have an email address added to your account.

I received an email with my temporary username and password, but still can't log in?

1. Please verify you are entering the information correctly
2. Passwords are case sensitive
3. Username and password MUST be typed in. They cannot be copied and pasted.
4. If you continue to have problems, we can reset your temporary password and generate a new email with the information.

 More Questions?

• If you encounter issues, such as incorrect information in our system, please contact our Health Information Management (HIM) department or your provider’s clinic to update your records.
• For assistance with the portal, including creating proxy accounts for minors or troubleshooting login issues, please reach out to our HIM team at 270-298-5422

Note: Do not use the portal for urgent medical matters. In case of an emergency, call 911 immediately.