April 19, 2024 |

Department: Ohio County Family Care

Status/Schedule: Part Time

Shift: Days

Location: Hartford, KY

For more information contact: Xavier Forrest,


  • Education: High school diploma or GED
  • Experience: Preferred 1 year of medical office experience
  • Additional Requirements:
    • A patient service representative is responsible for providing excellent customer service and support to patients in a healthcare facility.
    • Excellent communication skills, attention to detail, and a friendly and compassionate demeanor are essential qualities for individuals in this role.

Job Description:

  • Greeting patients

  • Scheduling appointments

  • Answering phone calls

  • Verifying insurance information

  • Collecting co-payments

  • Assisting patients with any questions they may have about their treatment or services.

  • Updating patient records accurately

  • Maintaining confidentiality of patient information

  • Ensuring that patients have a positive experience during their visit.

  • May also be responsible for handling patient complaints or concerns and escalating them to the appropriate supervisor or manager when necessary.

Ohio County Healthcare

Ohio County Healthcare is a non-profit Joint Commission accredited health system which provides a wide range of hospital, primary care and specialty physician services.

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Ohio County Healthcare offers a broad range of healthcare across a diverse landscape.

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