PSR-MW ENT/OWB Float (PRN)

July 24, 2024 |

Department: MW ENT/OWB Float

Status/Schedule: PRN

Shift: Days

Location: Owensboro, KY

For more information contact: Xavier Forrest, xforrest@ochcares.com

Qualifications:

Educational Preference: High School Diploma or GED

Experience: Preferred Choose an item.

Additional requirements / comments / education / experience / skills, registration or certification:

• A patient service representative is responsible for providing excellent customer service and support to patients in a healthcare facility.
• Excellent communication skills, attention to detail, and a friendly and compassionate demeanor are essential qualities for individuals in this role.

Job Description:

• Greeting patients
• Scheduling appointments
• Answering phone calls
• Verifying insurance information
• Collecting co-payments
• Assisting patients with any questions they may have about their treatment or services.
• Updating patient records accurately
• Maintaining confidentiality of patient information
• Ensuring that patients have a positive experience during their visit.
• May also be responsible for handling patient complaints or concerns and escalating them to the appropriate supervisor or manager when necessary.