MA/Patient Service Representative --Specialty Clinics

March 16, 2023 |

Department: Gastroenterology (1 position) and Behavioral Health (2 positions)

Status/Schedule: Full Time

Shift: Days

For more information contact: Shelly Casteel, scasteel@ochcares.com

Qualifications:

• Education: RMA or CCMA certification or obtain within six months of hire.
• Experience: Preferred 2 years.
• Additional Requirements: BLS or obtain within six months of hire.

Job Description:

• The patient services representative (PSR) is responsible for a variety of administrative functions and patient care activities in support of the clinic to include.
• Checking in/out-patients, collecting co-pays, verifying insurance, scheduling appointments, and assisting clinical staff to provide support for the efficient delivery of patient care.
• Assists in patient care as assigned and under direction of physician or nurse practitioner.
• Regularly performs patient care duties.
• Handles clerical, environmental, and organizational tasks.
• Provided information to patients may fully utilize and benefit from the clerical services.
• Additional duties as assigned.