MCO Insurance Specialist (1 position)

May 24, 2023 |

Department: Business Office

Status/Schedule: Full Time

Shift: Days-in Office

Location: Hartford, KY

For more information contact: Melinda Fields, mfields@ochcares.com

Qualifications:

• Education: High School Diploma or equivalent
• Experience: Prior medical insurance knowledge preferred, excellent customer service and phone skills, excellent organizational skills
• Additional Requirements: n/a

Job Description:

• Staff will be responsible for a portion of the OCH accounts receivable.
• We work from an AR report, will need to follow up on each account to make sure that it will pay timely.
• Each staff have goals and objectives to work on each year.
• The goal is to collect all accounts before they reach 90 days old.
• To perform these duties you will need to follow up by calling the payer, doing follow up on the payer websites or calling the patients when necessary.
• Must be detail oriented and not afraid to investigate problems and find payment resolution.
• This position works mostly with ECW on the clinic accounts but will also be required to learn CPSI as well.