Receptionist - Butler County Family Care

June 3, 2021 |

Department: Butler County Family Care

Status/Schedule: Full Time

Shift:

Thursday - 7 AM - 7 PM

Friday - 7 AM - 7 PM

Saturday - 8 AM - 5 PM

Posting Date: 08/06/2021

For more information contact: criggs@ochcares.com

Qualifications:

  • Educational Preference: High School Graduate / GED
  • Experience: Preferred
  • Additional Requirements: Must work weekends. Keyboarding skills. Proficient with use of computer mouse. Types 45 WPM. Computer competence. Ability to multi-task. Customer-focused attitude. Ability to use variety of office equipment-adding machine, fax, copy machine, printer, etc.

Job Description:

  • Answer mulit-line telephone, transfer calls, take messages, review and respond to voicemails within two hours
  • Greet customers in person in friendly professional manner
  • Schedule patient appointments in computer system, either in person or on the phone.
  • Obtain/verify eligibility via internet websites
  • Scan documents into patient's electronic record in an organized manner.
  • Collect co-pays and payments from patients, record same by writing receipt and or entering into computer record.
  • Gather all necessary demographic information and send to any out reach clinics as needed.
  • Keep work area clean, organized, and tidy. Maintain tidiness in front lobby and/or report cleanliness issues to housekeeping for resolution.
  • Maintain patient confidentiality. Obtain necessary patient signatures.
  • Report any concerns related to patient care and/or compliance through proper channels promptly.
  • Participates in at least one community event annually
  • Attends at least 80% of voluntary staff meetings and 100% of all mandatory hospital or department meetings/in-services.
  • And any other duties assigned by your supervisor.

Ohio County Healthcare

Ohio County Healthcare is a non-profit Joint Commissioned accredited health system which provides a wide range of hospital, primary care and specialty physician services.

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