HIM Release of Info Assistant

September 3, 2024 |

Department: HIM

Status/Schedule: Part Time

Shift: Days

Location: Hartford, KY

For more information contact: Angela Dowden, adowden@ochcares.com

Qualifications:

• Education: High School Diploma or GED
• Experience: Previous HIM experience & medical terminology preferred
• Additional Requirements: Previous computer experience required. Ability to work in a fast paced, sometimes stressful environment.

Job Description:

The job description reflects the general details considered necessary to fulfill the essential job functions and shall not be construed as a detailed description of all work requirements inherent in this position. Other specific job-related knowledge and skills may be required.

• ROI - Under the direction of the ROI specialist, the ROI Assistant reviews, validates and processes requests for medical records.
• Ensures requests for information are handled appropriately, prioritized, and released per HIPAA / ROI (multiple) policies in PolicyTech (minimum necessary, authority, identification, etc.).
• Follows OCH policies and procedures and HIPAA guidelines and regulations for Release of Information.
• Prior to releasing a record, audits record for completeness. Determines if request is access or authorization driven.
• Verifies right to access or authorizations are complete and HIPAA compliant.
• Notifies requesting party when authorizations/subpoenas are not compliant.
• Retrieves and releases appropriate / requested documents, including current, archived, & historical documents, from the EMR.
• May make copies of paper records when available.
• Remains proficient in the various EMR’s required to fulfill requests.
• Releases information as directed per the requestor (paper, CD, upload, efax, etc.) and in accordance with EHR allowances.
• Completes Release of Information log in EHR (i.e., data entry) as required and scans release of information requests into the appropriate EMR.
• Requests paper charts from Iron Mountain as needed to fulfill requests.
• Communicates with healthcare payors, attorneys, insurance carriers, etc. to discuss their requests and records, if required.
• Completes disclosure log for HIPAA compliance when required.
• Prepares invoices and bills customers.
• Discusses concerns or questions with ROI Specialist.
• Operations - May assist with daily HIM responsibilities including answering phones, waiting on customers and other general miscellaneous HIM activities.
• As applicable, may fill in for other positions within HIM staff.
• Embraces technology.
• HIPAA / Compliance - Safeguards confidentiality.
• Follows HIPAA, compliance and organizational policies.
• Remains up to date on related regulations (HIPAA) and OCH policies to ensure Release of Information is handled compliantly.
• Communications: Outstanding communication and interpersonal abilities.
• Answers phone promptly with a friendly, professional tone.
• Assists and communicates with all customers, co-workers and medical staff in a friendly, efficient and professional manner. Respectful to all.
• General Departmental Functions: General knowledge of HIM departmental functions.
• Attends mandatory and other pertinent inservices.
• Communicates problems / concerns to Director.
• Embodies OCH values. Knowledge of Policy Tech and Common Share.
• Other duties as assigned. 5
• Frequently accesses email to stay up to date on information within the organization and provides a way of communication between staff members.